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Returns
Eligibility
Unused items in original packaging qualify.
Policy
Timeframe
Refund requests accepted within 30 days.
Condition
Items must be in original condition.
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I appreciated the clear refund policy—it made my return hassle-free and quick.
Amy K.
Hitszar’s 30-day refund window gave me peace of mind with my purchase.
Jon M.
★★★★★
★★★★★
Welcome to HITSZAR!
Effective Date: January 1st, 2026
Thank you for shopping with HITSZAR. We want you to be completely satisfied with your purchase. Please read our refund policy carefully:
Eligibility for Refunds
Physical products purchased directly from HITSZAR are eligible for a refund within 30 days from the date of purchase.
To be eligible, the item must be unused, in its original packaging, and in the same condition as when you received it.
Proof of purchase (receipt or order confirmation) is required to process any refund.
Non-Refundable Items
Digital products, downloadable content, software, e-books, online courses, gift cards, and subscriptions are non-refundable.
Any attempt to claim a refund on digital content will be denied.
Refund Process
To request a refund, contact our customer support team at support@hitszar.com within 30 days of purchase.
Approved refunds will be issued via the original payment method within 7–10 business days.
Shipping costs are non-refundable unless the return is due to our error.
A restocking fee of 2% may apply.
Returns
Customers are responsible for return shipping costs unless the item is defective or an error occurred on our part. In cases of Approved returns involving error or defect we will provide a return or replacement when available.
We recommend using a trackable shipping service for returns, as we are not responsible for lost or damaged packages.
Limitation of Liability
HITSZAR is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use any product purchased from our store.
By purchasing from HITSZAR, you acknowledge and agree that your sole remedy for any defective or unsatisfactory product is limited to the refund process described above.
Dispute Resolution
Any disputes arising under this policy will be governed by the laws of United States, without regard to conflict of law principles.
Customers agree to attempt to resolve disputes amicably with HITSZAR before pursuing legal action.
Return Policy
FAQs
What is your refund policy?
You can request a refund within 30 days of purchase.
Which items qualify for refunds?
Only unused physical products in original packaging are eligible within the 30 days of purchase.
How do I return a product?
Contact us at support@hitszar.com with your order details, then ship the item back unused and in original packaging.
When does the policy start?
The return policy is effective January 1st, 2026.
Are all purchases refundable?
Only physical products bought directly from https://hitszar.com qualify within the 30 days window.
What if my item is damaged or defective?
Please reach out immediately by email at support@hitszar.com. We’ll guide you through the return or exchange process.
Get in Touch
Questions about returns? We're here to help you every step.
Phone
1-800-555-1234
support@hitszar.com
